Lilis: Our Retail AI Chatbot for In-Store and Online Customer Service
Lilis provides product locations via voice/text for in-store customers searching for products.
Features
Find product locations
Identify products by name via voice and find their in-store locations in real-time.
Staff-free interaction
Customers use a natural voice/text communication method to find products they want, without having to interact with another person.
Easy integration
Deployed in Alexa (Amazon Echo) to serve in-store, or integrated into retailer’s website and App.
Scalability and flexibility
Supports millions of products search; Searchable / Accessible 24/7.
Operational efficiency
Start from day one with all products in inventory.
Human-like conversation
Lilis is an AI (natural language processing) powered chatbot that provides human-like conversation with customers.